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Contact & Support
Stuck on setup or just have a question? Pick the channel that suits you — real humans, fast answers, no ticket-maze.
Live in minutes
Minecraft and CS boot in under a minute; larger games like Rust and ARK take a few minutes.
7-day money-back
Not happy in the first week? Full refund, no questions.
Join our Discord
The fastest way to reach us. Chat live with the team and the community — setup help, troubleshooting and feature requests, usually answered within minutes during active hours.
Open DiscordOpen a support ticket
Already have an account? Open a ticket from your dashboard and we'll track it end-to-end — best for account, billing or server-specific issues that need our records.
Go to ticketingEmail us
Prefer email? Reach the team at support@novastack.org — we typically reply within one business day.